About Us
Mission Statement
Alternatives, Inc. provides comprehensive services to individuals with intellectual and developmental disabilities, those with mental health diagnoses, as well as individuals and families experiencing homelessness, to enable them to reach their highest level of independence and integration in the community.
Vision Statement
Moving forward, Alternatives, Inc. is committed to achieving recognition as the human service agency of choice in providing residential and support services to people in the Greater Central New Jersey community.
Philosophy
Alternatives, Inc. has a person-centered philosophy that is dedicated to providing each person served the support needed to assist in achieving their goals. What’s more, Alternatives enables people to reach further to attain their dreams and aspirations.
2025-2030
Strategic Priorities
Based on feedback received from all stakeholders,
the following Strategic Priorities and Goals were approved by the Board of Trustees in 2024.
Financial
Strength
Quality
of Services
Quality/Strength
of Agency Workforce
Increased
Visibility
Diversity, Equity
and Inclusion (DEI)
Technology
Quality Indicators
Internal Audits Provided in FY24
Service Provision Audits – total of 1,213
DD Residential Client Survey
(35 responses out of 97 clients or 36% response rate)
Top Strengths:
Are the staff friendly and helpful? – 100% (Yes)
Are you satisfied with the amount of help you receive? – 97% (Yes)
Are staff helping you achieve your goals? – 97% (Yes)
COS Client Survey
(24 responses out of 68 clients or 35% response rate)
Top Strengths:
I feel my beliefs about health & healing are respected by staff.-91%(Yes)
I feel my information is kept confidential.-87% (Yes)
Support Coordination Client/Family/Guardian Survey
(33 out of 137 surveys returned or 24% response rate)
Top Strengths:
My Support Coordinator treats me with respect. – 100% (Yes)
I feel comfortable talking with my Support Coordinator. – 100% (Yes)
My Support Coordinator takes my background (culture, religious beliefs, language) into account when planning and finding supports. – 100% (Yes)
Staff Survey
(104 responses or 32% response rate)
Top Strengths:
98% of staff find their work meaningful.
95% of staff feel they work well together with their co-workers.
95% of staff feel the workplace has an adequate level of safety and security for all employees.
91% of staff are overall satisfied with their employment.
Our History
How Are We Doing?
Your Feedback Is Important to Us
Because we believe each individual we serve deserves the highest level of service, Alternatives, Inc. wants to hear from you! If you would like to tell us about a member of staff who has gone above and beyond, or tell us how we can improve the services and supports we provide, please contact your local program staff and share your thoughts. If you prefer, you may also contact someone in our Department of Quality Assurance and Corporate Compliance.
Alternatives, Inc. promotes ethical practices within the organization in accordance with our Code of Conduct and the laws and regulations governing the communities in which we serve. All stakeholders, including family members, governing agencies, referral sources, employees, advocates and persons served are asked to report compliance and regulatory concerns to program management, or to the
Department of Quality Assurance and Corporate Compliance.
If this is not possible, any individual who suspects misconduct or unethical behavior is urged to call the confidential Compliance Hotline at (908) 685-1444 ext. 600.
The Hotline is available 24 hours a day, 365 days a year.
View Our
Annual Report
